Legal

Privacy Policy

How Carbon Navigation Ltd collects, uses and protects your personal information.

Last updated:

Who We Are

Carbon Navigation Ltd is a UK-registered climate-technology company. We develop AI-enabled digital solutions for waste reduction, carbon measurement and sustainability decision-making.

Our flagship product is WasteX Stream, a digital waste-intelligence platform for food-service businesses.

For the purposes of data protection law, Carbon Navigation Ltd is the data controller of personal information we collect through our website and services.

Information We Collect

We may collect the following categories of personal information:

  • Contact information — your name, email address and organisation name when you submit an enquiry through our contact form
  • Communication records — messages you send us and our responses
  • Technical data — IP address, browser type, pages visited and time spent on our website (collected automatically via analytics tools)
  • Cookies — small files stored on your device to improve your browsing experience

We do not collect sensitive personal information such as payment data, health information or government identifiers.

How We Use Your Information

We use personal information for the following purposes:

  • To respond to your enquiries and provide the information you have requested
  • To communicate about WasteX Stream, business collaboration, research or technology opportunities
  • To improve our website and services based on usage patterns
  • To comply with legal and regulatory obligations

We process your personal information on the legal bases of legitimate interests, consent and contractual necessity, as appropriate to each use.

Sharing Your Information

We do not sell, rent or trade your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our website and services, subject to confidentiality obligations. These providers are not permitted to use your information for their own purposes.

We may disclose information where required by law or to protect the rights and safety of Carbon Navigation Ltd or others.

How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Contact and communication records are typically retained for up to three years after our last interaction, after which they are securely deleted.

Website analytics data is retained in anonymised or aggregated form.

Your Rights

Under UK data protection law, you have the following rights in relation to your personal information:

  • Right of access — you can request a copy of the personal information we hold about you
  • Right to rectification — you can ask us to correct inaccurate or incomplete information
  • Right to erasure — you can ask us to delete your personal information in certain circumstances
  • Right to restrict processing — you can ask us to limit how we use your information
  • Right to object — you can object to our processing of your information in certain circumstances
  • Right to data portability — you can request a copy of your information in a structured, machine-readable format

To exercise any of these rights, please contact us at Info@carbonnavigation.com. We will respond within one calendar month.

Cookies

Our website may use cookies to improve your experience and collect analytics information. Essential cookies are necessary for the website to function. Analytics cookies help us understand how visitors use the site.

You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or disclosure.

Our website uses HTTPS encryption for all data transmission. Access to personal information is restricted to authorised personnel only.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of external sites and recommend that you review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date of the most recent update is shown at the top of this page.

We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Carbon Navigation Ltd

Info@carbonnavigation.com

United Kingdom